Privacy Policy

Last Updated: October 17, 2026

 

1. INTRODUCTION

Safe Tune Music (“Safe Tune Music,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of artists, record labels, music creators, business partners, and website visitors (“you” or “your”).

This Privacy Policy explains how we collect, use, store, disclose, transfer, and protect personal information when you visit our website, register for an account, upload music or video content, use our digital music distribution services, or communicate with us.

Our services may include digital music distribution, release management, royalty reporting, monetization, rights administration, and related artist and label services.

By using our services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will seek that consent separately. Your use of our services does not override any rights you have under applicable data protection laws.

 

2. DEFINITIONS

For the purposes of this Privacy Policy:

  • Personal Data: Information relating to an identified or identifiable individual.

  • Usage Data: Technical and activity information generated when you use our website or platform.

  • User: An artist, label, creator, authorized representative, partner, or other individual using our services.

  • Digital Service Providers (DSPs): Music and video platforms, streaming services, online stores, and other digital services to which content may be delivered.

  • Processing: Any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion.

  • Sensitive Personal Data: Personal information receiving additional protection under applicable law.

  • Services: Our website, dashboard, music and video distribution facilities, royalty services, and related offerings.

3. PERSONAL DATA WE COLLECT

We collect only the information reasonably necessary for our business purposes, subject to applicable law.

3.1 Information You Provide

Depending on the services you use, we may collect:

A. Account and Contact Information

  • Full name and display name

  • Email address and telephone or WhatsApp number

  • Country, mailing address, and date of birth where required

  • Username, account credentials, and account preferences

B. Identity and Verification Information

  • Government-issued identification, such as a national ID card or passport, where necessary

  • Business, label, or representative verification documents

  • Information required to verify ownership, identity, or authority to manage an account

C. Artist, Label, and Release Information

  • Artist name, label name, and contributor information

  • Song titles, lyrics, release dates, genres, and language

  • Audio files, video files, cover artwork, and associated metadata

  • Songwriter, composer, producer, performer, and other credits

  • ISRC, UPC/EAN, and other release identifiers

  • Copyright ownership, licensing, and distribution authorization information

D. Payment and Royalty Information

  • Royalty statements and earnings records

  • Bank account, payment service, or payout details

  • Payoneer or other supported payment account information

  • Tax and invoicing information where required

We aim to collect only the payment information needed for the relevant transaction. Where payment processing is handled by a third party, that provider may collect and process information under its own privacy policy.

E. Social Media and Streaming Information

  • Spotify, Apple Music, YouTube, TikTok, Instagram, and other relevant profile links

  • Artist verification information

  • Public profile information and links supplied by you

F. Communications

  • Support requests, emails, complaints, and business correspondence

  • Information submitted through forms or provided during account verification

  • Records of relevant communications concerning releases, royalties, or copyright matters

3.2 Information Collected Automatically

When you access our website or dashboard, we may collect:

  • IP address and approximate location derived from technical information

  • Browser type, operating system, and device information

  • Login timestamps, session information, and security logs

  • Pages visited, features used, and interactions with the platform

  • Referral information and website performance data

  • Cookie identifiers and similar technologies, where applicable

We do not intend to collect precise device location unless a particular feature requires it and collection is permitted by applicable law.

3.3 Information Received from Other Sources

Where necessary and lawful, we may receive information from DSPs, payment providers, verification services, authorized representatives, distribution partners, and publicly available artist profiles.

We may use such information to verify releases, resolve metadata conflicts, process royalties, investigate suspected fraud, or administer distribution services.

 

4. HOW WE USE PERSONAL DATA

We may process personal data for the following purposes:

  1. Creating, maintaining, and securing user accounts.

  2. Providing music and video distribution services.

  3. Delivering authorized releases to DSPs and managing release updates or takedowns.

  4. Managing artist profiles, release metadata, credits, and ownership information.

  5. Calculating, reporting, and processing royalties and payouts.

  6. Verifying identities, account ownership, distribution rights, and payment details.

  7. Communicating about releases, account activity, technical issues, and service updates.

  8. Responding to support requests and resolving disputes.

  9. Detecting fraud, unauthorized uploads, copyright infringement, and other prohibited activities.

  10. Maintaining platform security, reliability, and performance.

  11. Meeting applicable legal, tax, accounting, contractual, and regulatory obligations.

  12. Improving our services and analyzing platform usage.

  13. Sending promotional communications where permitted by law and, where required, with your consent.

  14. Establishing, exercising, or defending legal claims.

Where applicable law requires a lawful basis for processing, we will rely on an appropriate basis, which may include your consent, performance of a contract, compliance with a legal obligation, or another legally recognized basis.

 

5. LEGAL BASIS AND CONSENT

Depending on the applicable law and the processing activity, we may process your personal data based on:

  • Your consent

  • The performance of a contract or steps taken at your request before entering into a contract

  • Compliance with legal obligations

  • Legitimate interests permitted by applicable law, where those interests do not override your rights

  • The establishment, exercise, or defense of legal claims, where legally permitted

  • Another lawful basis recognized by applicable law

Where processing depends on consent, you may withdraw that consent subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Some information is necessary to provide particular services. If you do not provide required information, we may be unable to verify your account, distribute your content, or process your payments.

 

6. HOW WE SHARE PERSONAL DATA

We do not sell your personal data to third parties for money.

We may disclose personal data to the following categories of recipients when reasonably necessary, authorized, and permitted by law.

6.1 Digital Service Providers and Distribution Partners

We may share release and account information with DSPs and distribution partners, including services such as Spotify, Apple Music, YouTube, Amazon Music, and TikTok, depending on the distribution services selected.

This information may include artist names, release metadata, audio or video files, artwork, contributor credits, identifiers, ownership information, and other information required to deliver or administer releases.

The information shared will depend on the platform, the services requested, and the applicable distribution agreements.

6.2 Service Providers

We may share relevant information with providers supporting our operations, including:

  • Website hosting and cloud infrastructure providers

  • Email delivery and customer support providers

  • Payment processors and payout services

  • Security, fraud prevention, and identity verification providers

  • Analytics and technical service providers

These providers may process personal data on our behalf or independently where applicable. Where required, we will use appropriate contractual and technical safeguards.

6.3 Legal and Regulatory Authorities

We may disclose information where required by law, valid legal process, court order, or a competent authority, or where disclosure is otherwise legally permitted to protect rights, safety, or property.

6.4 Business Transfers

If Safe Tune Music undergoes a merger, restructuring, acquisition, or transfer of business assets, personal data may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

6.5 Authorized Representatives and Business Partners

We may share information with an authorized artist manager, label representative, rights administrator, or other partner when necessary to provide requested services or when you have authorized the disclosure.

6.6 With Your Consent

We may share personal information for other purposes when you have provided valid consent or otherwise authorized the disclosure, where required.

 

7. INTERNATIONAL DATA TRANSFERS

Because digital music distribution operates internationally, your information may be processed or accessed in countries other than your country of residence.

For example, information may be transferred to DSPs, hosting providers, payment providers, or distribution partners operating in different jurisdictions.

Where applicable law imposes requirements on international transfers, we will take the measures required by that law. Depending on the circumstances, these measures may include assessing the destination’s data protection framework, using appropriate contractual safeguards, obtaining consent where legally required, or relying on another lawful transfer mechanism.

We will provide additional information about relevant transfer arrangements where required by applicable law.

 

8. DATA RETENTION AND DELETION

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, meeting legal obligations, and resolving disputes.

Retention periods depend on the type of information and the purpose for which it is processed.

For example:

  • Account information: Retained while your account is active and for a reasonable period afterward where necessary.

  • Release and rights records: Retained as necessary to administer distribution, document authorization, manage ownership disputes, and maintain relevant release history.

  • Royalty, payment, and tax records: Retained for the periods required by applicable financial, accounting, and tax laws.

  • Security and technical logs: Retained for a period appropriate to security, troubleshooting, and fraud prevention needs.

  • Support and dispute records: Retained as necessary to resolve issues and establish or defend legal claims.

When personal data is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law and legitimate recordkeeping requirements.

Requesting Deletion

You may request the deletion of your personal data by emailing privacy@safetunemusic.com.

We may need to verify your identity before processing your request. Some information may need to be retained where required by law, necessary for financial or royalty records, required to resolve a dispute, or otherwise lawfully retained.

Deleting your account does not automatically remove music already delivered to third-party platforms. Where relevant, you may need to submit a separate release takedown request under our distribution procedures.

 

9. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have the right to:

  • Request access to personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal data

  • Request restriction of certain processing activities

  • Withdraw consent where processing is based on consent

  • Object to certain processing where the law provides that right

  • Request a copy of eligible data in a portable format

  • Opt out of marketing communications

  • Lodge a complaint with a competent data protection authority

These rights may be subject to legal exceptions and limitations.

To exercise a right, contact privacy@safetunemusic.com with the subject line “Privacy Rights Request.”

Please describe your request clearly and provide sufficient information for us to verify your identity. We will respond within the period required by applicable law.

If we cannot fulfill a request, we will explain the reason where required or permitted by law.

 

10. DATA SECURITY

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Depending on the systems and services used, safeguards may include:

  • Access restrictions and permission controls

  • Authentication and account security measures

  • Secure transmission and storage practices where implemented

  • System monitoring, backups, and recovery procedures

  • Staff or contractor confidentiality obligations

  • Security reviews and incident response procedures

No method of electronic transmission or storage is completely secure. Although we work to protect your information, we cannot guarantee absolute security.

You are responsible for keeping your login credentials confidential and notifying us promptly if you suspect unauthorized access to your account.

If a personal data breach occurs, we will assess and respond to it and provide notifications to affected individuals or relevant authorities where required by applicable law.

 

11. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to support website functionality, maintain sessions, remember preferences, improve performance, and understand how visitors use our services.

Depending on our actual implementation, these technologies may include:

  • Essential cookies: Required for core website functions, security, and login sessions.

  • Preference cookies: Used to remember settings or preferences.

  • Analytics cookies: Used to understand traffic and platform performance.

  • Marketing cookies: Used for advertising or marketing measurement, if implemented.

Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.

You may manage cookies through your browser settings and, where available, our cookie preference tool. Disabling certain cookies may affect website functionality.

The cookies and tracking technologies actually used will depend on the website features and services implemented.

 

12. MARKETING COMMUNICATIONS

We may send service-related messages concerning account security, release status, payments, policy changes, or other operational matters.

Where permitted by law, we may also send promotional messages about Safe Tune Music services, features, or offers.

You can unsubscribe from promotional emails using the unsubscribe option included in the message or by contacting us at privacy@safetunemusic.com.

Unsubscribing from promotional messages will not necessarily stop essential service or legal notices.

 

13. THIRD-PARTY WEBSITES AND SERVICES

Our platform may contain links to third-party websites, DSPs, payment providers, and other external services.

Those services may collect and process information under their own privacy policies. Safe Tune Music does not control the privacy practices of independent third parties.

We encourage you to review the privacy policy of each third-party service before providing personal information directly to it.

 

14. CHILDREN’S PRIVACY

Our services are intended for individuals who are legally eligible to enter into the relevant agreements and use the services under applicable law.

We do not knowingly collect personal data from children in violation of applicable law.

Where an artist or rights holder is under the applicable age of majority, a parent, legal guardian, or other authorized representative may need to provide consent or enter into relevant agreements on their behalf, where legally permitted and required.

If you believe a child has provided personal data to us inappropriately, please contact privacy@safetunemusic.com. We will review the matter and take appropriate action in accordance with applicable law.

 

15. COPYRIGHT, RIGHTS MANAGEMENT, AND DISPUTES

To administer music distribution and rights management, we may process information concerning copyright ownership, licenses, contributor credits, release authorization, infringement allegations, and dispute records.

Where reasonably necessary and legally permitted, we may share relevant information with DSPs, distribution partners, rights holders, authorized representatives, or legal authorities to investigate claims, verify ownership, resolve disputes, or enforce applicable agreements.

We will limit disclosures to information reasonably relevant to the matter, subject to applicable legal obligations.

 

16. AUTOMATED PROCESSING

We may use automated tools to support security monitoring, fraud detection, metadata validation, release processing, and platform operations.

Where applicable law grants you rights relating to decisions made solely by automated means that significantly affect you, you may contact us to request further information or exercise those rights.

We will comply with applicable legal requirements concerning automated decision-making and profiling.

 

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, legal requirements, or data protection practices.

The updated version will be published on our website at:

https://safetunemusic.com/privacy-policy

The “Last Updated” date at the top of this policy will indicate when the latest version was published.

Where required by applicable law, we will provide notice of significant changes and obtain consent when necessary.

 

18. CONTACT INFORMATION

For privacy-related questions, data access requests, correction requests, or deletion requests, please contact us using the details below.

Company: Safe Tune Music

Privacy Email: privacy@safetunemusic.com

Website: https://safetunemusic.com


Bangladesh Office

Address: (Rail Line Pakarmatha) Noser Market, Ambagh, Konabari, Gazipur 1703, Dhaka, Bangladesh

Email: contract@safetunebackstage.com

WhatsApp: +1 (970) 458-2684


Malaysia Office

Address: Hilton Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan 50250, Malaysia

Email: privacy@safetunemusic.com

Phone: +60 3-2144-1826


Please verify the legal entity name, office addresses, telephone numbers, and contact details before publication. The Malaysia office details should be published only if they accurately represent an authorized business address.


19. GOVERNING LAW AND APPLICABLE DATA PROTECTION REQUIREMENTS

This Privacy Policy is intended to operate subject to the data protection and privacy laws applicable to Safe Tune Music, its operations, and the individuals whose personal data it processes.

Depending on the circumstances, applicable requirements may include the laws of Bangladesh, Malaysia, and other jurisdictions in which the company operates or provides services.

Nothing in this Privacy Policy is intended to exclude, limit, or waive any mandatory privacy rights or legal protections that cannot lawfully be excluded or limited.

Where a provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, the relevant legal requirement will prevail.